Privacy Policy

1. Information We Collect

We collect different types of information to provide and improve our services:

• Personal Information: Includes name, email, billing details, and account credentials.
• Usage Data: We collect IP addresses, browser type, device information, and website activity for security and analytics.
• Payment Information: All transactions are processed securely through Stripe. We do not store credit card details.
• Cookies & Tracking Data: We use cookies and tracking technologies to enhance user experience and analyze site usage.

2. How We Use Your Data

We use collected information for the following purposes:

• To provide, manage, and improve our services.
• To process payments securely via Stripe.
• To communicate with you regarding account updates, security alerts, and service changes.
• To prevent fraud, unauthorized access, and abuse of our services.
• To comply with legal and regulatory obligations.

We rely on the following legal bases for processing your personal data: consent (for marketing and tracking), contract (for account setup and payment), and legal obligation (for compliance with applicable laws).

3. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information. However, we may share data with:

• Stripe for secure payment processing (View Stripe Privacy Policy).
• Analytics providers (e.g., Google Analytics) to track platform usage.
• Email service providers for sending transaction-related communications.
• Law enforcement or regulatory authorities if required by law.

We do not sell your personal information to third parties. California residents may still request disclosure of personal data we collect, use, or share.

4. Your Rights Under GDPR & CCPA

If you are located in the European Union (EU) or California (USA), you have specific rights over your data:

• Right to Access: Request a copy of your personal data.
• Right to Correction: Ask us to correct any inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal information, subject to legal obligations.
• Right to Opt-Out: Decline marketing emails and data tracking.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve functionality and measure site usage. You can manage or disable cookies through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for site functionality and security.
• Analytics Cookies: Help us understand user interactions and improve performance.
• Advertising Cookies: Used for marketing and retargeting (only if opted in).

6. Data Security Measures

We take data security seriously and implement multiple safeguards, including:

• SSL Encryption: All data transmitted between users and our servers is encrypted.
• Secure Payment Processing: Payments are processed through Stripe, ensuring PCI DSS compliance.
• Access Control: Only authorized personnel have access to sensitive information.
• Regular Security Audits: We monitor our systems to detect and prevent threats.

7. Data Retention Policy

We retain personal data only for as long as necessary to fulfill service obligations or comply with legal requirements. When data is no longer needed, we securely delete it.

8. Children's Privacy

Our services are not intended for children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from minors. If you are a parent or guardian and believe we have collected your child’s data, please contact us. We will take immediate steps to remove it.

9. Changes to This Privacy Policy

We may update this policy periodically. Any significant changes will be communicated via email or website notice.

Last Updated: May 19, 2025

10. Contact Us

If you have questions about this Privacy Policy or how we handle data, contact us at:

• Email: [email protected]