Refund & Cancellation Policy

1. Subscription Auto-Renewal

All subscription plans automatically renew at the end of each billing cycle unless canceled before the renewal date.

Important: If you do not wish to continue your subscription, you must cancel it before the renewal date to avoid being charged for the next billing cycle.

2. Cancellation Policy

You may cancel your subscription at any time through your account settings. Upon cancellation:

• Your subscription will remain active until the end of the current billing cycle.
• No additional charges will be applied after cancellation.
• We do not provide partial or prorated refunds for unused time after cancellation.

3. Refund Policy

We maintain a no-refund policy for all subscription payments. However, refunds may be granted under the following exceptional circumstances:

• A duplicate charge occurred due to a system error.
• A billing issue directly caused by our platform.
• A payment was made but the service was not delivered as promised due to a technical failure on our end.

Refund requests are evaluated fairly but remain at our sole discretion. You must submit requests within 7 days of the transaction date.

To request a refund, please contact us at [email protected] with your account email and details of the issue.

4. Chargebacks & Payment Disputes

If you file a chargeback or payment dispute with your bank or credit card provider, the following may occur:

• Your account may be suspended or restricted until the dispute is resolved.
• Any active services associated with the disputed payment may be terminated.
• If the dispute is resolved in our favor, you may be held responsible for any chargeback fees we incur.

We encourage customers to contact us first to resolve any billing issues before initiating a chargeback.

5. Policy Changes

We reserve the right to modify or update this Refund & Cancellation Policy at any time. Any changes will take effect immediately upon posting on our website.

6. Contact Us

If you have any questions about this policy, please reach out to us at:

Email: [email protected]

Effective Date: May 14, 2025