Refund & Cancellation Policy

Understand our policies regarding subscription cancellations and refunds.

1. Subscription Auto-Renewal

All subscription plans automatically renew at the end of each billing cycle unless canceled before the renewal date.

Important: If you do not wish to continue your subscription, you must cancel it before the renewal date to avoid being charged for the next billing cycle.

2. Cancellation Policy

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • Your subscription will remain active until the end of the current billing cycle.
  • No additional charges will be applied after cancellation.
  • We do not provide partial or prorated refunds for unused time after cancellation.

3. Refund Policy

We maintain a no-refund policy for all subscription payments. However, refunds may be granted under the following exceptional circumstances:

  • A duplicate charge occurred due to a system error.
  • A billing issue directly caused by our platform.
  • A payment was made but the service was not delivered as promised due to a technical failure on our end.

Refunds are processed at our sole discretion. Requests must be submitted within 7 days of the transaction date.

To request a refund, please contact us at [email protected] with details of your payment issue.

4. Chargebacks & Payment Disputes

If you file a chargeback or payment dispute with your bank or credit card provider, the following may occur:

  • Your account may be suspended or restricted until the dispute is resolved.
  • Any active services associated with the disputed payment may be terminated.
  • If the dispute is deemed invalid, you may be responsible for covering any chargeback fees imposed on us.

We encourage customers to contact us first to resolve any billing issues before initiating a chargeback.

5. Policy Changes

We reserve the right to modify or update this Refund & Cancellation Policy at any time. Any changes will take effect immediately upon posting on our website.

6. Contact Us

If you have any questions about this policy, please reach out to us at:

Email: [email protected]